At New Furniture Gallery, we understand that your furniture is more than just a purchase—it's an investment in your home's comfort and style. To protect this investment, we've partnered with Consumer Priority Service (CPS) to offer an Extended Warranty Plan. This plan keeps your furniture in great shape for years, whether you have a busy household with kids and pets or just want to guard against life's little accidents. Our extended warranty offers comprehensive protection and peace of mind.
Why You Need Our Extended Warranty
Imagine your living room looking perfect with a new sofa and coffee table, then life happens. Maybe your dog jumps on the couch with muddy paws, or your child spills juice on your rug. With New Furniture Gallery’s Extended Warranty, you can relax and enjoy your home without worry. Here’s why our warranty is essential:
Pet Protection
We love our pets, but they can be rough on furniture. From claw marks to chewed table legs, pet damage is common. Our warranty covers various pet-related incidents, keeping your furniture looking great.
Kid-Proof Coverage
Kids bring joy and chaos into any home. Whether it’s crayon marks on the dining table or accidental spills, our extended warranty covers the wear and tear that comes with having children.
Accidental Damage
Life is unpredictable, and accidents happen. From a spilled glass of wine to a mishap while moving furniture, our warranty ensures you’re covered.
Manufacturing Defects
Even high-quality furniture can have manufacturing defects. Our warranty extends beyond the manufacturer’s limited coverage, offering extra protection against issues that may arise after the standard warranty period.
Financial Peace of Mind
Quality furniture is a big investment. Repairs or replacements can be costly, but our extended warranty provides financial peace of mind by covering these expenses.
How Our Extended Warranty Works
Our extended warranty is simple and hassle-free. Here’s how it works:
Easy Enrollment: Choose our extended warranty when you buy your furniture. Our team will help you through the process and answer all your questions.
Comprehensive Coverage: Our warranty covers a wide range of incidents, from accidental damage to defects, ensuring you get the most out of your investment.
Quick Claims Process: If your furniture gets damaged, our claims process is fast and easy. Just contact our customer service team, and we’ll take care of the rest.
Frequently Asked Questions
No, it's an upgrade. A CPS Warranty offers benefits like accidental damage coverage that aren’t included in the manufacturer’s warranty.
After your claim is approved, we'll send a local authorized service person to your house at a convenient time.
If we can't repair your furniture, we'll provide a check for its current market value.
It doesn’t cover intentional damage, theft, vandalism, acts of God, or damages incurred before or during shipping. It also doesn’t cover infestations, mould, mildew, rot, or rust.
It covers mattresses, wood or hard surface furniture, and fabric, leather, and vinyl upholstery. It includes accidental stains, manufacturer defects, accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and hardware.
You can file as many claims as you need, as long as your warranty is still active.
You can file a claim by signing into your account oncpscentral.com, emailing cs@cpscentral.com, or giving a call at our official number.
Yes, the plan is valid globally.
No, your warranty continues until you reach the maximum liability of your furniture’s original cost.
Coverage starts on the date of purchase, with a 30-day hold for claims to prevent coverage of DOAs or manufacturer defects. Coverage begins on day 31.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Get Covered Today!
Don’t let accidents and everyday mishaps take away from the joy of your new furniture. Protect your investment with New Furniture Gallery’s Extended Warranty backed by CPS. Contact us today to learn more about our coverage options and to add an extended warranty to your purchase. Enjoy your beautiful home without worry!